We are committed to providing you with fast and reliable delivery. Below is our shipping policy to help you understand the details about shipping, processing time and related fees.
- Processing Time
All orders will be processed and shipped within 2 business days (processing time may be delayed due to holidays or special circumstances).
Once your order is shipped, you will receive a confirmation email with tracking information. - Shipping Methods and Costs
We offer a variety of shipping methods to ensure that you can choose the option that is best for you.
Domestic Shipping:
We offer standard and expedited shipping options.
Standard Shipping: Arrive in approximately 3-7 business days.
Expedited Shipping: Arrive in approximately 1-3 business days.
International Shipping:
We ship to most parts of the world. International orders are usually shipped in 7-14 business days, but may vary depending on the destination.
Shipping Fees:
Shipping costs will vary depending on your shipping address, order weight and selected shipping method. You can view the final shipping cost at checkout.
- Shipping Areas
Domestic Shipping:
We currently ship to all domestic addresses.
International Shipping:
We ship to most countries and regions around the world. Please select your country/region during checkout and the system will display the available shipping options and related costs.
- Order Tracking
All shipped orders will be provided with a tracking number, and you can track the delivery progress through the link we provide or by checking the order status in your account.
Once your order is shipped, we will send you tracking information via email. - Unsuccessful Delivery
If your order is not successfully delivered, the delivery company will usually try to deliver it again. If you do not receive the package within the specified time, you can contact the delivery company to inquire or contact customer service for assistance.
Our customer service team will help you deal with delivery issues and try to ensure that your package arrives on time. - Delivery Issues and Delays
Although we work with reliable logistics companies, occasionally delivery delays may occur due to force majeure factors (such as weather, holiday peaks, etc.).
If you do not receive your order within the expected time, please contact us through our customer service team and we will assist in resolving the problem. - Delivery Address
Please make sure to provide an accurate delivery address during checkout. We will deliver according to the address you provide.
Customers are responsible for any delivery issues caused by incorrect or incomplete address information. - Duties and Taxes
For international orders, customs duties and import taxes may be incurred, and these costs are borne by you (the recipient).
The amount of customs duties and taxes depends on the relevant regulations of your country and region. Please consult your local customs for specific fees. - Delivery Guarantee
We provide delivery guarantee for all orders. If your package is lost or damaged, please contact our customer service team within 7 days of receiving the package. We will provide a refund or re-shipment depending on the situation.
Note:
Please make sure your delivery address and contact information are correct to ensure smooth delivery.
If you have any questions about delivery, please feel free to contact us and we will be happy to help you.
Thank you for choosing SaleStore, we are committed to providing you with a quality shopping experience and efficient delivery service!